On Demand EVENTs
July 24, 2023

Empowering Patient Experience: Practical Tips for Innovation

Teaser Video

Revolutionize Healthcare & Strengthen Your Team

What will you learn in this webinar?

There’s no denying it: Healthcare systems have to optimize every single part of the patient experience while facing new pressures, staff shortages, increased external pressure, and a lack of resources. All while patient demands for a digital-first approach are increasing. In fact, 28% of patients leave their providers because of poor digital experiences. 

A digital paradox has arrived—forcing organizations to deliver innovation with skeleton crews and shoestring budgets. It seems impossible. Yet Emory Healthcare, the most comprehensive academic health system in Georgia, is doing just that. 

In this session, we will cover:

  • How Emory Healthcare improved the patient and provider experience by standardizing data collection across hundreds of locations and thousands of employees
  • Expert insights on selecting tech to improve the patient experience without having to rip and replace current systems
  • Ways to empower frontline staff, reduce dependence on IT, and accelerate digitization


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